Australian-based managed services and ICT consulting for business, government and education. We're in this to raise the cyber security and technology management standard, enabling organisations to focus on growth.
Our offices are based in Brisbane and the Gold Coast, servicing clients Australia-wide with expert onsite and remote ICT services. The core of our support focuses on efficiency, reliability and security with proven unparalleled results for the below industries.
Medical
Engineering
Manufacturing
Media & Design
Retail & Hospitality
Professional
Education
Daniel and the Tech Help Direct team have been fundamental in rebuilding a scalable IT infrastructure, which simply works and is both Mac and PC compatible. They continually go above and beyond, looking for ways to continuously improve the infrastructure while providing a top-notch support line, explaining things in a very clear and simple way. We consider Tech Help Direct as an extension of our team and would highly recommend their services.
Sharpe Engineering engaging Tech Help Direct in 2019 was a pivotal moment for our company, and we have seen incredible growth and benefits through our partnership. Various growth-enabling strategies that we have implemented over the last few years would not have been easily navigated without your support. We appreciate the continued support from the team at Tech Help Direct, and we look forward to continued growth for both of our organisations.
Tech Help Direct provides a solutions-based approach to our ICT matters. As a managed service client, our team's queries are actioned exceptionally quickly and by a small allocated team who provide continuity of service, which improves our overall experience of technology.
After fifteen years of utilising IT support in our business, Tech Help Direct is by far the best IT professional we have dealt with. As a managed services client, they have provided a high standard of support to our needs, whether it be the ongoing day to day issues or being set the task of relocating both of our companies.
The team at Tech Help Direct has proven to show the utmost professionalism, and I would highly recommend their services.
Tech Help Direct took the time to listen to our business needs and helped us restructure and refine our IT systems and processes. They have created exceptional efficiencies within our business operations and helped us embrace a new level of IT skills. Their account management is exceptional and their tech team is responsive and timely, which is crucial when operating a multi layered business across multiple sites.
Being a managed client of Tech Help Direct has taken all the worry out of our IT. It's great to have them on call and watching over everything; however, you don't know how much you need them until you do. During COVID-19 the support was a game-changer. They worked tirelessly and quickly to transition our team to home, setting up customised solutions and troubleshooting on call. If you want smart, experienced IT people who listen and respond and don't give up until the problem is solved; this is the team.
Our team don't invest their time in Tech Help Direct to make ends meet. We truly all love technology, and we find immense satisfaction in integrating solutions that support our partnering clients with their business growth. Client success is our success, so you best believe we go above and beyond to get it.
