As a People Coordinator at Tech Help Direct, Serena thrives on creating a dynamic and supportive work environment that empowers our team to excel. With a keen eye for talent and a passion for fostering professional growth, Serena coordinates recruitment, onboarding, and continuous development programs that align with our company’s strategic goals. Serena's role involves not only managing administrative tasks but also nurturing a culture of collaboration and innovation. She leverages strong organisational skills and interpersonal acumen to ensure that every team member feels valued and motivated, ultimately driving the success of our projects and client satisfaction.

Serena supports our onboarding process, reducing the time to productivity for new hires and enhancing overall employee engagement. She takes pride in her ability to anticipate the needs of our staff, addressing concerns promptly and effectively. By organising team-building activities, Serena contributes to a positive workplace culture where creativity and teamwork flourish. Her goal is to support our talented IT professionals in achieving their full potential, ensuring that Tech Help Direct remains a leader in IT management solutions.